Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you to be happy with your purchase. Please read our return policy carefully.

1. Returns

• Due to the nature of our products being shipped directly from suppliers, we cannot accept returns for change of mind.

• If your item is damaged, defective, or incorrect, please contact us within 7 days of receiving your order at [your email]. Include your order number and photos of the issue.

2. Refunds

• Once your claim is approved, we will issue a full refund or replacement.

• Refunds are processed to your original payment method within 5–10 business days after approval.

• Please note: Shipping fees are non-refundable.

3. Lost or Delayed Packages

• Orders are shipped from our suppliers and can take 10–25 business days depending on your location.

• If your order hasn’t arrived within this timeframe, contact us and we’ll work with the supplier to resolve the issue.

4. Exchanges

• We currently do not offer direct exchanges, but you may place a new order for the correct item once a refund is issued.

5. Contact Us

• For any questions regarding returns, refunds, or your order, please email us at [your email]. We are here to help!